We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 1 8 0 0 9 3 7 4 3 5. Calls are free from landlines and mobiles.

Privacy Policy

Welcome to our Privacy Policy. Here you'll find out how we handle your information.

We are committed to respecting and protecting your privacy.

The structure of the Site is such that you can browse any area within it without revealing who you are or any other personal information about you.

Due to new data privacy law, our Privacy Policy is changing on 25 May 2018 to give you more details about how we use your personal information.

We won’t be changing the ways we use your personal information, but our updated Privacy Policy will provide you with additional details such as:

  • Your rights relating to the information we hold about you
  • How we keep your personal information safe
  • The types of personal information we collect about you and how we use it, and
  • The legal grounds for how we use your information

Foundation for Credit Counselling (trading as StepChange Debt Charity) is a company limited by guarantee registered in England and Wales (Company No: 2757055) and a charity registered in Ireland (Registered Charity No: 20104887). Registered office: Wade House, Merrion Centre, Leeds, LS2 8NG, United Kingdom.
Authorised and regulated by the Financial Conduct Authority.

Open Monday to Friday, 9am – 5pm. Calls free from landlines and mobiles.

StepChange Debt Charity 2018