We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 1 8 0 0 9 3 7 4 3 5. Calls are free from landlines and mobiles.

Accessibility

We're committed to ensuring that everyone can access our website, read the content we provide, and use our services.

To make our web content as accessible as possible, we follow the Web Content Accessibility Guidelines (WCAG), created by the World Wide Web Consortium (W3C) as part of their Web Accessibility Initiative (WAI).

Our website conforms to WCAG 'Level A' accessibility guidelines. We also conform to some of the higher level AA and AAA guidelines where we can.

Maintaining an accessible website is an on-going process and we continue to work hard to make sure we're offering a user-friendly experience.

Supported browsers

For the best possible experience we recommend using any of the following browsers when visiting our website:

Mobile browsers

Desktop browsers

We can’t guarantee that our sites will function as intended, or that content will be displayed correctly, if you choose to access it on a browser which isn’t supported.

If you find an issue with any of our sites while using a supported browser please contact us to let us know.

Text size

You can change the text size within the settings of your internet browser. Use the following instructions to increase the size of the text on our website.

  • Internet Explorer, Firefox, Edge and Google Chrome - hold down the CTRL key and press + to zoom in on the page and to zoom out hold down the CTRL key and press -
  • For all Mac browsers - hold down the Command key and press + to zoom in on the page and to zoom out hold down the Command key and press -

Foundation for Credit Counselling (trading as StepChange Debt Charity) is a company limited by guarantee registered in England and Wales (Company No: 2757055) and a charity registered in England and Wales (Registered Charity No: 1016630). Registered office: Wade House, Merrion Centre, Leeds, LS2 8NG, United Kingdom.
Authorised and regulated by the Financial Conduct Authority.

Open Monday to Friday, 9am – 5pm. Calls free from landlines and mobiles.

StepChange Debt Charity 2017